Kempinski Hotel Hangzhou has a restaurant fitness centre a bar and garden in Hangzhou. An indoor swimming pool and a car rental service are available for guests. The accommodation features a 24-hour front desk room service and currency exchange for guests. All rooms are fitted with air conditioning a flat-screen TV with satellite channels a kettle a hot tub a hairdryer and a desk. Featuring a private bathroom with a shower and free toiletries rooms at the hotel also feature a city view. All units have a wardrobe. Guests at Kempinski Hotel Hangzhou can enjoy a buffet or an American breakfast. Spa and wellness facilities including a hot tub and a sauna are at guests' disposal during their stay at the accommodation. Wushan Square is 10 km from Kempinski Hotel Hangzhou while Lingyin Temple is 10 km from the property. The nearest airport is Hangzhou Xiaoshan International Airport 29 km from the hotel.

• Airport Shuttle
• Business Center
• Free Parking
• Restaurant
• Garden
• Room Service
• Safety Deposit Box
• Air Conditioning
• Babysitting/Child Services
• Bar
• 24-Hour Front Desk
• Express Check-In/Check-Out
• Elevator
• Coffee shop
• Bicycle rental
• Hair dryer
• Bathtub
• Coffee/tea maker
• Nightclub/DJ
• bathrobes
• Private check-in/check-out
• Wheelchair accessible
• mini bar
• kids club
• fitness center
• telephone
• alarm clock
• clothes dryer
• blackout curtains
• 24-hour security
• Concierge services
• Doorman
• Free Wi-Fi
• Indoor pool
• Massage services
• Closet
• Daily Housekeeping
• English
• Slippers
• taxi service
• Buzzer/Wireless Intercom
• Sofa
• Linens
• Mirror
• Umbrella
• Smoke alarms
• First aid kit available
• Hand sanitizer in guest accommodation and key areas
• Staff trained in safety protocol
• Temperature check for guests and staff
• Separate shower/bathtub
• Chinese [Mandarin]
• Grocery delivery
• Ticket services
• Contactless check-in/out
• Food delivery